FAQ
Questions about the services and working together.
What do we receive from an assessment of a customer requirement or AI use?
A written assessment of the specific requirement or AI use, the current evidence, the gaps that affect the decision, responsibilities and the recommended next step.
Is the assessment the same as a gap analysis?
Yes, where that is useful. It also connects the requirement, current evidence, responsibilities and priorities to the customer or leadership decision.
How does an engagement start?
With a short conversation about the situation and intended result. If the work fits, you receive a written proposal covering the question, deliverable, access, fee and completion point.
Can we use the assessment without buying more help?
Yes. Your team can use the assessment and action plan internally. Help with implementation is agreed only if you want it.
Can Accel Comply help with the improvements afterwards?
Yes, when the selected improvements can be described with responsibilities, milestones and a clear completion point. Ongoing help is used when the same questions need continuing attention.
Who performs the work?
Each engagement has one named lead who runs the work from scoping to handover. Work is accepted only when that lead and any required specialists can support the agreed deliverable and milestones.
What can procurement review before contracting?
Accel Comply can provide the current data processing agreement and identify the service providers relevant to the proposed work. Access, data handling, retention, deletion and any customer security requirements are agreed before material is shared.
Do you provide legal advice?
No. Qualified legal counsel provides legal conclusions and interpretation. Accel Comply can organise the facts and questions counsel needs to address.
Do you perform audits or certification?
No. Independent audit, assurance and certification are performed by the relevant independent providers.
How is the fee set?
The fee is agreed when the question, deliverable, access and limits are clear. You receive the terms in writing before work starts.
What can our team keep using?
The written assessment, sources, prioritised actions and responsibilities are handed over so the team can continue after the engagement.
How does Accel Comply show its experience?
You can read the professional analysis, inspect an example deliverable and judge Behzad's experience at Innofactor, Crayon and Sentia. Client references are shared only when the client has approved the context and wording.
What if the matter does not fit Accel Comply?
You receive a clear no and, where possible, an explanation of which specialist or internal role would be a better fit.
Still have questions?
Describe the situation.
Tell us what needs to be clarified, when the answer is needed and what is blocking progress today.
The reply says whether the matter fits. It also outlines the likely first deliverable and the information needed to begin.